Bit Win's Terms and Conditions — Everything in Bengali

These Terms & Conditions apply to the bit win platform (https://bitwin.blog) and all related services. Using bit win constitutes your acceptance of these terms.

Bit win's Terms & Conditions may be updated at any time. When changes occur, a notice will be posted on the site along with the updated date. Continued use of the platform constitutes acceptance of the revised terms.

These Terms & Conditions are available in both English and Bengali. In the event of any conflict, the Bengali version shall take precedence. Before using any bit win service, users must ensure that online gaming is legally permitted in their jurisdiction.

To open an account on bit win, you must meet the following requirements:

• You must be 18 years of age or older.
• Each individual may only open one account.
• You must provide accurate and truthful information at registration — including your name, mobile number, and date of birth.
• Keep your account password confidential. Sharing your account with anyone else is strictly prohibited.
• Accounts may not be sold or transferred to any third party under any circumstances.

Bit win may request identity documents or other verification materials for KYC (Know Your Customer) purposes at any time. Failure to provide the required documents may result in a temporary or permanent account restriction.

If false information is provided or age is misrepresented during registration, bit win reserves the right to close the account and forfeit all balances.

Bit win currently supports deposits via Mobile Banking, Nagad, and Rocket. Any new payment methods added in the future will be announced on the site.

• The minimum deposit amount is listed on the bit win deposits page.
• Deposited funds are usually credited to your account instantly.
• The mobile number or account used to make a deposit must belong to the user themselves.
• Depositing from another person's number or account is not permitted and may result in the transaction being voided if detected.
• Bit win charges no deposit fees — however, your mobile banking app may apply its own service charge.

The following rules apply to all withdrawals on bit win:

• Withdrawals can only be made to the same account used for the original deposit.
• KYC verification must be completed before your first withdrawal.
• The minimum withdrawal amount is listed on the bit win withdrawals page.
• A specified wagering requirement must be met before bonus funds can be withdrawn.
• Standard withdrawal requests are processed within 15–30 minutes.
• If there is any suspicious activity, the withdrawal review may take additional time.

Bit win reserves the right to hold withdrawals and conduct investigations in cases of suspected fraud or suspicious transactions. If a member is cleared, the withdrawal will be released.

Bit win offers a range of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms and conditions.

• Wagering Requirement: To withdraw bonus funds, you must wager them a specified number of times (typically 5x–30x). This is clearly stated on each bonus offer.
• Validity Period: Every bonus has a set expiry period. Any unused bonus will be cancelled once it expires.
• Game Restrictions: Some bonuses are only valid for specific games. The eligible games will be stated in the bonus offer.
• Multiple bonuses: Multiple bonuses cannot be claimed at the same time unless the offer explicitly allows it.
• Misuse: Any attempt to abuse or manipulate bonuses may result in the cancellation of the relevant bonus and associated winnings.

All games on bit win are powered by third-party software providers and use RNG (Random Number Generator) technology. Game outcomes are completely fair and independently determined.

• The rules for each game can be found within that game's interface.
• If a technical error causes an abnormal game result, bit win reserves the right to void that round.
• If your internet connection drops during a game, the result will be saved in the system.
• Proper conduct must be observed between dealers and players in Live Casino games.

Bit win is not responsible for technical issues caused by third-party game providers. That said, we will do our best to support any affected members when such problems arise.

The following activities are strictly prohibited on bit win:

• Creating an account using a false identity or under someone else's name.
• Creating multiple accounts to exploit bonus offers.
• Playing games using bots, scripts, or automated software.
• Exploiting any vulnerability or bug in a game or system to gain an unfair advantage.
• Using the platform for money laundering or any other illegal financial activity.
• Harassing or engaging in abusive behavior toward other members.
• Attempting to hack or gain unauthorized access to bit win's systems or network.

Bit win may temporarily or permanently suspend an account for any of the following reasons:

• Violation of the terms and conditions.
• If KYC verification fails or false information is found.
• If suspicious financial activity is detected.
• At the user's own request (Self-Exclusion).

Users may also request account closure at any time. In such cases, any valid balance will be returned, though the bonus portion may be excluded.

Bit win believes gaming should be fun — never a source of stress. That's why we have the following responsible gaming measures in place:

• Deposit Limits: Set daily, weekly, or monthly deposit limits at your convenience.
• Session Limit: The ability to set a limit on how long you play in a single session.
• Self-Exclusion: You can request a temporary break from gaming for a set period of time.
• Reality Check: Notifications reminding you how long you've been playing.

If you are struggling with a gaming addiction, please seek professional help. More information is available on bit win's Responsible Gaming page.

Bit win takes your privacy seriously. We never sell your personal information to any third party.

Your information is used solely for the following purposes:

• Account verification and management.
• Payment Processing.
• Providing customer support services.
• Meeting legal and regulatory requirements.

Please read our Privacy Policy for full details.

Bit win reserves the right to update these Terms & Conditions at any time. When changes are made, we will:

• We will display a notice at the top of the site.
• We will update the "Last Updated" date at the top of this page.
• For significant changes, you will be notified via your registered email or an in-app notification.

Continued use of bit win after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or concerns about the terms and conditions, please contact the bit win support team. We're always here to help.

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Language: Support available in both Bengali and English